More about this coffee
We roast this coffee in limited quantities once a week, so your order may take longer to reach you than normal.
Orders placed before 4pm on Tuesday will be roasted and despatched on Thursday.
Any orders received after this time will be held until the following week. If you order other items, your order will be held and everything will be roasted and despatched on the same day.
This coffee offers a complex and unique flavour profile – typical of Pacamara coffees. It has a combination of tropical fruits and floral notes, accompanied by the sweetness of milk chocolate, giving you a creamy mouthfeel cup.
Produced by a family-run farm, El Topacio, located in Juayua, El Salvador, this coffee benefits from the excellent climate and conditions of the area from high altitudes to soil quality. It’s no wonder that the area frequently dominates Cup of Excellence competitions for high cup quality! The farm is run by Leopoldo, who was one of El Salvador’s early adaptors of natural and honey processed coffees after working closely with Graciano Cruz (the coffee processing expert in Panama).
We are the home of fresh coffee. When you order online, your coffee is roasted fresh to order, especially for you. Plus, it’s speciality grade and traded ethically through Union Direct Trade.
Want the freshness to continue? Join our CoffeeClub subscription and open up to a world of speciality speciality coffee.
'El Topacio' is named after the gemstone topaz. This is to stay in line with the name of its sister farm 'El Diamante'.
More than a century ago, two coffee-producer families were united by their offspring´s marriage: Apolinario and Adelaida de Magaña’s son, Francisco Magaña Herrera; and José Antonio and Gordiana de Cáceres’s daughter, Evangelina Cáceres Magaña. Both family heads were very active in the production, processing and trading off coffee, and both had their lands in the beautiful mountains of Juayúa, Sonsonate in the Ilamatepec Mountain range. The family has a long history in the town, constructing the towns church.
El Topacio is located near Juayua, a traditional coffee growing town, in El Salvador. Because of its famous gastronomic festival held each weekend the town attracts many tourists. Juayua or comes from Xuayuat, a indigenous term for the orchids also known as San Sebastian, Juayua (Xuayuat) means place of orchids or purple flowers. In 1940, professor Larde and Larin made the observation that the coffee shade trees were dressed and armed with these beautiful flowers.
Today the farm belongs to the fourth generation Maria Elena, but is run by Leopoldo Muyshondt (5th generation).
Union Direct Trade
Free Delivery via Royal Mail 48 Tracked when you spend £18 or more.
Free Courier Delivery via DPD tracked delivery when you spend £40 or more.
We aim to despatch all orders within 2 working days of receiving them. During peak mail order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.
All our coffees are roasted to order so we require at least one working day before we can despatch your order
Standard delivery is charged at £3 per order (mainland UK)
For all orders over £18 (before delivery) or over 2KG in weight, delivery is FREE
Convenient Delivery packaging
In an effort to reduce wasteful packaging and also make delivery more convenient for you. If your order is 2 x 200g bags of coffee or less your delivery will be sent in a box designed to fit through your letterbox. So you no longer need to wait in for your Union Coffee delivery.
N.B not all letterboxes are made equal. Our boxes are designed to meet the Royal Mail letterbox guidelines, sadly this doesn't cover all letterboxes. We've discovered that older houses can often have unusual dimensions and the box may not fit through.
For all Orders under 2kg (equivalent to 9 x 200g bags of coffee or less) your delivery will be sent 48 Hour Tracked Royal Mail
For all Orders over 2kg are sent recorded delivery via DPD (delivery on working days only)
We aim to freshly roast and despatch all orders within 48 working hours of receiving them. During peak order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.
All CoffeeClub subscription orders are sent via Royal Mail Tracked 48 service. You will receive an email upon despatch, and a tracking number to help track your order. Royal Mail estimate a 2-3 working day delivery window. Please note our CoffeeClub subscription service is only available for delivery within mainland United Kingdom.
Where coffees are unavailable, or out of stock, Union Hand-Roasted Coffee will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
Unfortunately due to the increasing complexity and challenge of crossing borders around the world at the moment, we now only offer delivery to the United Kingdom.
If you would rather order by phone, please call the Roastery on +44 20 7474 8990 and we will happily take your order and quote for shipping if relevant.
Where goods are unavailable, or out of stock, Union Hand-Roasted will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
Re-orders of previous shipments can be done easily through the 'my account' section of the website. If one or more products is out of stock, the re-order link will not be visible. Please check individual products required, or select alternatives.
Our online shop no longer has a minimum transaction value.
RETURNS AND REFUNDS
If there has been a delivery issue or your parcel has exceeded its collection period, Royal Mail will return the parcel to us as sender. You can check on the delivery status of your order using the tracking number provided.
If your coffee is being returned, contact us here with your order details and we’ll be happy to arrange for the parcel to be redelivered to you, once it arrives. This policy also applies to our DPD customers.
To avoid missing your parcel, we recommend checking your delivery address is correct before placing the order and once it’s despatched, checking the delivery status via the tracking number.
When we receive a returned parcel, we will always endeavour to contact the customer and offer redelivery. If we do not hear back within 2 weeks of contact, the coffee will be donated.
As all of our coffee is freshly hand roasted to order, we cannot accept returns/exchanges unless specifically requested by our Customer Service team.
Union Hand-Roasted Coffee does not refund or exchange coffees, teas etc. if ordered incorrectly through our website.
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