Union Signature Selection

Priority Pack

Our Union Promise: You can enjoy your coffee knowing it is always sourced direct from farmers via Union Direct Trade. Always high quality speciality coffee, carefully roasted fresh to order.

2x200g Set

We’ve got something extra special for you. As the sun starts to beat down, refreshing cold coffee may be on your mind. That’s why we’ve put together a selection of our best-selling blends, perfect for creating cold brew at home. Add your Priority Code at the checkout to get your special rate + Free Delivery.   

More about this coffee

What’s in the box?

With deep natural sweetness and bold intensity, our House Roast is perfect for brewing hot or cold with notes of dried fruit and milk chocolate. Go bolder with our Revelation blend ‒ our signature espresso is dark-roasted and intense with dark chocolate notes but a unique, sweet caramel finish.


Packed neatly into a letterbox-friendly box all you have to do is order, wait to hear it land on your doormat and get brewing ‒ be it hot or cold

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    Coffee Box Delivery

     

    UK

    We aim to despatch all orders within 2 working days of receiving them. During peak mail order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible. 

    All our coffees are roasted to order so we require at least one working day before we can despatch your order

    Standard delivery is charged at £2 per order (mainland UK)
    For all orders over £15 (before delivery) or over 2KG in weight, delivery is FREE 

    Convenient Delivery packaging

    In an effort to reduce wasteful packaging and also make delivery more convenient for you. If your order is 2 x 200g bags of coffee or less your delivery will be sent in a box designed to fit through your letterbox. So you no longer need to wait in for your Union Coffee delivery.
    N.B not all letterboxes are made equal. Our boxes are designed to meet the Royal Mail letterbox guidelines, sadly this doesn't cover all letterboxes. We've discovered that older houses can often have unusual dimensions and the box may not fit through.

    Our Couriers

    For all Orders under 2kg (equivalent to 9 x 200g bags of coffee or less) your delivery will be sent 48 Hour Tracked Royal Mail
    For all Orders over 2kg are sent recorded delivery via DPD (delivery on working days only)

     

    CoffeeClub Deliveries

    We aim to freshly roast and despatch all orders within 48 working hours of receiving them. During peak order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.

    All CoffeeClub subscription orders are sent via Royal Mail Tracked 48 service. You will receive an email upon despatch, and a tracking number to help track your order. Royal Mail estimate a 2-3 working day delivery window. Please note our CoffeeClub subscription service is only available for delivery within mainland United Kingdom.

    Where coffees are unavailable, or out of stock, Union Hand-Roasted Coffee will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.

     

     

    INTERNATIONAL

    Unfortunately due to the increasing complexity and challenge of crossing borders around the world at the moment, we now only offer delivery to the United Kingdom.

     

     

    If you would rather order by phone, please call the Roastery on +44 20 7474 8990 and we will happily take your order and quote for shipping if relevant.

    Where goods are unavailable, or out of stock, Union Hand-Roasted will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
    Re-orders of previous shipments can be done easily through the 'my account' section of the website. If one or more products is out of stock, the re-order link will not be visible. Please check individual products required, or select alternatives.

    Our online shop no longer has a minimum transaction value.

     

    RETURNS AND REFUNDS

    Returns Policy


    If there has been a delivery issue or your parcel has exceeded its collection period, Royal Mail will return the parcel to us as sender. You can check on the delivery status of your order using the tracking number provided.

    If your coffee is being returned, contact us here with your order details and we’ll be happy to arrange for the parcel to be redelivered to you, once it arrives. This policy also applies to our DPD customers.

    To avoid missing your parcel, we recommend checking your delivery address is correct before placing the order and once it’s despatched, checking the delivery status via the tracking number.

    When we receive a returned parcel, we will always endeavour to contact the customer and offer redelivery. If we do not hear back within 2 weeks of contact, the coffee will be donated.

    As all of our coffee is freshly hand roasted to order, we cannot accept returns/exchanges unless specifically requested by our Customer Service team.

     

    Union Hand-Roasted Coffee does not refund or exchange coffees, teas etc. if ordered incorrectly through our website.

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