Discover Our Coffee Subscriptions

Each delivery from our Discovery coffee subscription will include two 200g bags of coffee. If you only want one bag of coffee then we would recommend subscribe & save for you instead.

With subscribe & save, you subscribe to the same coffees each order and save 10% in the process. If you fancy trying a different coffee, you can swap within your account. We select the coffees on our Discovery coffee subscription which rotate monthly. This allows you to discover our whole range of coffees.

Additionally, with Discovery you get:

• Early access to coffees and coffees exclusive to Discovery

• Coffee cards with every delivery

• Delivery included in the price of your subscription

• Letterbox friendly packaging (2 x 200g bags)

To allow a letterbox friendly experience for our Discovery coffee subscription, our boxes are designed to fit two 200g bags per delivery. If you'd like to receive more coffee (who wouldn't?), you can add extra bags to your order. Please bear in mind however that more bags means less likely to fit through your letterbox.

If you are finding the 2 x 200g delivery isn't enough to keep you fuelled, you could also setup additional subscriptions on your account to enjoy more bags, or change your delivery frequency to get them more often. Subscriptions with the same order date will be processed as one order.

Absolutely. You’re able to add any coffees to your order one-time. They can even be a different grind style, or bag size. Same goes for any other items like filter papers or equipment. Please note these won’t be included in your subscription price, any additional items will be charged on top of this.

All our core range coffees which include house blends, single origins, and decaf. Microlots are not available due to the limited quantities of these coffees.

Yes, standard delivery charges apply. For our Discovery coffee subscription, delivery is included in the price of your subscription.

Decaf coffee isn't included in our Discovery coffee subscription but you can get our Decaf Blend or our single origin Decaf Maraba (or both) on subscribe & save.

You have the option of receiving your order weekly, fortnightly, monthly, or every 6 weeks. Run out of coffee? You can also fast-track your next despatch date within your account. No-one wants to be left without coffee.

You can treat someone to a Union gift card which they can redeem against a coffee subscription. You can choose between a digital or physical gift card. These gift cards are flexible, so if your recipient would instead prefer to make a few one-off orders (rather than subscribing), they can do so.

One thing to note is that they will only be able to use the gift card on their first subscription order and it can't be used on recurring orders.

No, you can cancel your subscription at any time you like. Even after just one delivery. Although we hope you won’t. If there is anything you are unhappy about with our subscription service, get in touch.

You can login to your account using your email address and the password you set. If you have not created an account, you will need to create an account using the same email address used at checkout. Once your account is created, you can login and access your subscriptions.

If you are having trouble logging into your account, we recommend trying to reset your password first. If that doesn't work then please contact us and we'll be able to help.

To make changes to general information on your account such as your name, email address, or phone number:

1. Log in to your account and go to your subscriptions.
2. Click the Address & payment details tab and then Edit your details.
3. In the popup, you can update your details and click Save changes to confirm.

You can update your payment method from the View your next order tab by clicking Edit payment method. Editing this will update the payment method for all orders, not only the next order.

You can also edit by clicking the Address & payment details tab and then Manage payment methods. Click Edit on the existing payment method to update.

Note: It is only possible to have a single payment method on your subscription account.

It's not currently possible to pause your subscription but you are able to skip future orders from the View upcoming orders tab within your account or cancel your subscription and re-start it when you're ready.

You can indeed, in the View your next order tab simply click Send now. Your order will be immediately processed and the next charge date for the subscriptions in the order will get recalculated based on the subscriptions frequency.

If you know you won't be home for a while, or you fancy a break, you can skip your next order from within your account.

You can cancel or skip your order up until midnight the night before payment is due. When the order has been created, we'll send you out an email to let you know that we’re about to roast for you - so if you missed your skip, just let us know as soon as possible that you don't need this one and we can cancel. We would recommend skipping in advance of your despatch date, to avoid unwanted coffee being sent out.

Absolutely! You can change your payment date to a time that works for you. Once amended, your billing cycle will be reset for all subsequent orders.

You can cancel your subscription at any time via your account from the Manage subscriptions tab. Click Manage this subscription under the subscription you want to cancel and then click Cancel subscription. We'll ask you for a cancellation reason so that we can improve the service then you can confirm the cancellation. If you are having any problems, feel free to get in touch.