GET £5 OFF YOUR FIRST THREE COFFEECLUB SUBSCRIPTION ORDERS WITH CODE FIRST3
Discover the Best Coffee Subscription
Freshly roasted speciality coffee delivered to your door, hassle free. Curated plans to try our different coffees with letterbox friendly deliveries.
Fast-track, stop, skip or reschedule to suit your needs. Discover the joy of speciality coffee!
How It Works
What You’ll Get
Whatever curated plan you choose, you'll receive the following every delivery:
2 x 200g bags
Two different coffees for you to enjoy that rotate monthly, curated by our team.
2 x Coffee Cards
Handy guides for the coffees you will be drinking, detailing what makes the coffee so special and the best way to brew.
Letterbox Friendly Boxes
We've carefully designed our delivery box to fit through most letterboxes, meaning you don't need to wait in for the postie.
Why Choose CoffeeClub?
Each month our coffee experts choose two different coffees for each plan, curated from our range to bring the best coffees direct to your door - so you can sit back and enjoy something new.
Simply choose a plan, preferred grind type and frequency of deliveries. We'll do the rest.
Coffee, Your Way
Choose a plan based on your preferences and add your specifics such as how you'd like your coffee ground.
Change is easy
If you want to switch plans or change your grind type, it's easy to manage it all in your account.
Fresh coffee, on cue
Decide whether you want your two bags of hand-roasted coffee weekly, fortnightly, monthly or every six weeks.
Fancy a break?
Easily cancel your subscription at any time. Your account allows for full control of your subscription.
Skipping is simple
If you’re off somewhere nice or don’t need coffee quite yet, it’s no trouble to skip a delivery.
Share great coffee
Know someone who’d appreciate good coffee? It’s easy to treat them to a gift subscription. Give a gift coffee subscription
Prefer To Receive the Same Coffees?
If instead of our curated CoffeeClub plans, you would prefer to receive the same coffee, then you can subscribe & save 10% on repeat deliveries of your favourite coffee from our core range.
What is CoffeeClub?
With CoffeeClub, each month our coffee experts choose two different coffees for each plan, curated from our range to bring the best coffees direct to your door - so you can sit back and enjoy something new. Plus, with delivery included, this is the easiest way to enjoy freshly roasted speciality coffee at home. And, your CoffeeClub deliveries always come in letterbox sized boxes, so you'll never miss a delivery.
How many bags of coffee will I receive in each delivery?
Each CoffeeClub delivery will include two 200g bags of coffee. If you only want one bag of coffee then we would recommend subscribe & save for you instead of CoffeeClub.
What is the difference between CoffeeClub and subscribe & save?
With subscribe & save, you subscribe to the same coffees each order and save 10% in the process. If you fancy trying a different coffee, you can swap within your account. We select the coffees on our CoffeeClub plans which rotate monthly. These plans allow you to discover our whole range of coffees.
Additionally, with CoffeeClub you get:
Early access to coffees and coffees exclusive to CoffeeClub
Coffee cards with every delivery
Delivery included in the price of your subscription
Letterbox friendly packaging (2 x 200g bags)
Can I get more than two bags of coffee at a time?
To allow a letterbox friendly experience, our CoffeeClub boxes are designed to fit two 200g bags per delivery. If you'd like to receive more coffee (who wouldn't?), you can add extra bags to your order. Please bear in mind however that more bags means less likely to fit through your letterbox.
If you are finding the 2 x 200g delivery isn't enough to keep you fuelled, you could also setup additional subscriptions on your account to enjoy more bags, or change your delivery frequency to get them more often. Subscriptions with the same order date will be processed as one order.
Can I add an additional bag of coffee to my next order?
Absolutely. You’re able to add any coffees to your order one-time. They can even be a different grind style, or bag size. Same goes for any other items like filter papers or equipment. Please note these won’t be included in your subscription price, any additional items will be charged on top of this.
Which coffees are available as subscribe & save?
All our core range coffees which include house blends, single origins, and decaf. Microlots are not available due to the limited quantities of these coffees. But, there is a separate Microlots subscription where you can receive Microlots only. We will select the coffees on this plan and they will rotate monthly.
Is there a charge for delivery on subscribe & save?
Yes, standard delivery charges apply. On our CoffeeClub plans, delivery is included in the price of your subscription.
Is decaf coffee included in CoffeeClub?
How frequently can I get my coffee deliveries?
You have the option of receiving your order weekly, fortnightly, monthly, or every 6 weeks. Run out of coffee? You can also fast-track your next despatch date within your account. No-one wants to be left without coffee.
How do I buy a coffee subscription as a gift?
Sending someone a gift is simple. The CoffeeClub Gift Card is the perfect gift to ensure they get the fresh coffee they want, when they want it. You pick the amount of fresh coffee deliveries and the date for the CoffeeClub Gift Card to be sent to the recipient which they can redeem to set up their CoffeeClub subscription.
These gift cards are flexible, so if your recipient would instead prefer to make a few one-off orders (rather than subscribing to a CoffeeClub plan), they can do so.
Is there a minimum length of time or number of deliveries I need to sign up for?
No, you can cancel your subscription at any time you like. Even after just one delivery. Although we hope you won’t. If there is anything you are unhappy about with our subscription service, get in touch.
How do I login to my account?
You can login to your account using your email address and the password you set. If you have not created an account, you will need to create an account using the same email address used at checkout. Once your account is created, you can login and access your subscriptions.
If you are having trouble logging into your account, we recommend trying to reset your password first. If that doesn't work then please contact us and we'll be able to help.
How do I make changes to my account?
To make changes to general information on your account such as your name, email address, or phone number:
- Log in to your account and go to your subscriptions.
- Click the Address & payment details tab and then Edit your details.
- In the popup, you can update your details and click Save changes to confirm.
How do I update my payment method?
You can update your payment method from the View your next order tab by clicking Edit payment method. Editing this will update the payment method for all orders, not only the next order.
You can also edit by clicking the Address & payment details tab and then Manage payment methods. Click Edit on the existing payment method to update.
Note: It is only possible to have a single payment method on your subscription account.
Can I pause my subscription?
It's not currently possible to pause your subscription but you are able to skip future orders from the View upcoming orders tab within your account or cancel your subscription and re-start it when you're ready.
I've run out of coffee, can I bring my next order forward?
You can indeed, in the View your next order tab simply click Send now. Your order will be immediately processed and the next charge date for the subscriptions in the order will get recalculated based on the subscriptions frequency.
What if I am away, but my coffee is due?
If you know you won't be home for a while, or you fancy a break, you can skip your next order from within your account.
How close to my delivery can I skip my order?
You can cancel or skip your order up until midnight the night before payment is due. When the order has been created, we'll send you out an email to let you know that we’re about to roast for you - so if you missed your skip, just let us know as soon as possible that you don't need this one and we can cancel. We would recommend skipping in advance of your despatch date, to avoid unwanted coffee being sent out.
Can I change my payment date?
Absolutely! You can change your payment date to a time that works for you. Once amended, your billing cycle will be reset for all subsequent orders.
How do I cancel my subscription?
You can cancel your subscription at any time via your account from the Manage subscriptions tab. Click Manage this subscription under the subscription you want to cancel and then click Cancel subscription. We'll ask you for a cancellation reason so that we can improve the service then you can confirm the cancellation. If you are having any problems, feel free to get in touch.