Cookie Policy

During your visit to certain parts of this site we may collect information (by automated means), such as when you visited and the pages you looked at. By collecting this information, we learn how to best tailor our website to you and make future improvements. We collect this information in a couple of ways such as “cookies” and “internet tags”.


This Website may place and access certain Cookies on your computer. Union Hand-Roasted Coffee uses Cookies to improve your experience of using the Website and to improve our range of products and/or services.

Typically they are used to

  • store information about your preferences, and allow us to customise our site according to your likes
  • recognise you when you return to our site.

Union has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  • Where possible, before the Website places any Cookies on your computer, you will be presented with notice of cookies use via our information bar at the bottom of the website. By allowing the placing of Cookies you are enabling Union Coffee to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  • ertain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as detailed below.
  • This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the Website. This, in turn, enables us to improve the Website and the products and/or services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website it does enable us to continually improve our business.
  • The analytics services used by this Website use Cookies to gather the required information. Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.

The analytics services used by this Website use the following Cookies:

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
  • Enrolling customers onto our refer-a-friend programme
  • Monitoring the programme and safeguarding against gaming or fraudulent use of the programme
  • Communicating with customers in connection with operation of the programme and delivery of rewards
  • Reporting to [Controller] on the performance of the programme
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Internet Tags

Some pages on this website may contain internet tagging. These allow some trusted third party tools to obtain limited information about you such as the IP address of the device you’re using, the browser and the time, etc. This information helps us understand who our customers are and improve future experiences on the website.



We use third party “analytics” on our website, such as Google Analytics. Administered by these third parties (usually through cookies) they help us understand how our website is used. The data that is collected is disclosed to the third party (for example IP addresses), who then process and evaluate that information and help us understand how our website is used.


Disabling and Deleting Cookies

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or visit

You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


You can contact us at any time to discuss our Cookies further here. For full information on privacy at Union Hand-Roasted Coffee and how careful we are with your data visit