Digital Gift Card

The Perfect Gift For Coffee Lovers

Great Last Minute Gift

Shopping for someone who loves coffee but not sure what they like? Give them the gift of choice with a digital gift card.

More about this gift card

This is an e-gift card, it will be sent via email text or whatsapp to the recipient on a date of your choosing. Your message and the recipient details can be added at checkout.

If you would prefer to send a physical version of this card, then please click here.

N.B Union Gift card can be used to purchase any item on the unionroasted.com (Roast To Order) website but cannot currently be used for Union's subscription service; Coffeeclub. Card expiry is 31/12/2021.

Your Gift Card can be used in part payments and will retain a balance until fully redeemed. You can check your remaining balance here.

View delivery details

Coffee Box Delivery


We are currently experiencing a higher than normal volume of orders. Our roasters are running at full speed, but this means your order may take a few days longer than normal to reach you

For current status, please click here

For CoffeeClub subscriptions, your regular orders are being prioritised but may arrive a few days later than normal, our sincere apologies for this. If you haven’t yet had an order despatch confirmation and you placed your order more than a week ago, please get in touch here.

 

UK

We aim to despatch all orders within 2 working days of receiving them. During peak mail order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible. 

All our coffees are roasted to order so we require at least one working day before we can despatch your order

Standard delivery is charged at £2 per order (mainland UK)
For all orders over £15 (before delivery) or over 2KG in weight, delivery is FREE 

Convenient Delivery packaging

In an effort to reduce wasteful packaging and also make delivery more convenient for you. If your order is 2 x 200g bags of coffee or less your delivery will be sent in a box designed to fit through your letterbox. So you no longer need to wait in for your Union Coffee delivery.
N.B not all letterboxes are made equal. Our boxes are designed to meet the Royal Mail letterbox guidelines, sadly this doesn't cover all letterboxes. We've discovered that older houses can often have unusual dimensions and the box may not fit through.

Our Couriers

For all Orders under 2kg (equivalent to 9 x 200g bags of coffee or less) your delivery will be sent 48 Hour Tracked Royal Mail
For all Orders over 2kg are sent recorded delivery via DPD (delivery on working days only)

 

 

INTERNATIONAL

We are happy to deliver to European addresses. Orders need to be placed with a valid postcode/zipcode to allow our couriers to locate and quote for correct shipping cost.

2020 prices 

Europe*
0.0 kg - 1.79 kg £9.50
1.8 kg - 4.79 kg    £15.00
4.8 kg - 25.0 kg £25.00


*NB for larger order specific quote etc. to non European locations we can give more precise location based volume quotes, if you contact us here.

 

 

If you would rather order by phone, please call the Roastery on +44 20 7474 8990 and we will happily take your order and quote for shipping if relevant.

Where goods are unavailable, or out of stock, Union Hand-Roasted will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
Re-orders of previous shipments can be done easily through the 'my account' section of the website. If one or more products is out of stock, the re-order link will not be visible. Please check individual products required, or select alternatives.

Our online shop no longer has a minimum transaction value.

 

RETURNS AND REFUNDS

Returns Policy


If there has been a delivery issue or your parcel has exceeded its collection period, Royal Mail will return the parcel to us as sender. You can check on the delivery status of your order using the tracking number provided.

If your coffee is being returned, contact us here with your order details and we’ll be happy to arrange for the parcel to be redelivered to you, once it arrives. This policy also applies to our DPD customers.

To avoid missing your parcel, we recommend checking your delivery address is correct before placing the order and once it’s despatched, checking the delivery status via the tracking number.

When we receive a returned parcel, we will always endeavour to contact the customer and offer redelivery. If we do not hear back within 2 weeks of contact, the coffee will be donated.

As all of our coffee is freshly hand roasted to order, we cannot accept returns/exchanges unless specifically requested by our Customer Service team.

 

Union Hand-Roasted Coffee does not refund or exchange coffees, teas etc. if ordered incorrectly through our website.

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