More about this coffee
It’s time for the tuck shop. However you brew, discover the flavours of your favourite childhood treats:
Brewed as espresso this coffee has a rich, chocolatey shortbread sweetness and a full, heavy body with cola spice and lemonade in the finish.
Combined with steamed milk, this coffee has a luscious creamy body, chocolate biscuits and lemon curd sweetness.
Brewed as a filter this coffee has a juicy, lemonade-like acidity, sweet cola spices and a long, chocolatey finish.
We are the home of fresh coffee. When you order online, your coffee is roasted fresh to order, especially for you. Plus, it’s speciality grade and traded ethically through Union Direct Trade.
Want the freshness to continue? Join our CoffeeClub subscription and open up to a world of speciality speciality coffee.
Yayu Wild Forest
The Yayu Wild Forest is one of the last and most important remaining mountain forest fragments for the preservation of wild Arabica Coffee in the world. This natural landscape, high up in the hills of Ethiopia, is a hotspot for biodiversity and is a significant conservation zone. A major challenge in the area is preventing the ongoing destruction of the forestland. A common practice for communities is to clear a plot of land from the forest by felling trees, then planting a crop to generate an income.
Back in 2014, Union teamed up with Royal Botanic Gardens, Kew, Ethiopia Coffee Forest Forum and producer partners in Yayu with efforts to create more sustainable livelihoods in coffee farming, in turn, helping protect the natural biosphere. The aim was to create infrastructures and provide training in producing high-quality coffee, so farmers would not have to turn to plant other crops for their income.
The three-year project with Royal Botanic Gardens came to an end in 2018, but the partnership between Union and the Yayu producer partners remains strong, with the Union team visiting 3 to 4 times per year. The Yayu forest co-operatives continue to produce incredible coffee, often being showcased as our limited edition microlots.
Union Direct Trade
Royal Mail has planned industrial action this month. This will result in slight delays to our Tracked 48 deliveries around these proposed dates:
• Friday 30th September
• Saturday 1st October
We recommend that you order as early as possible. Alternatively, you can also upgrade your delivery to DPD for an extra cost, who are not affected by the strikes. Please be aware that because we roast all of our coffee to order, we aim to roast and despatch your coffee within two working days from your order date.
We aim to despatch all orders within 2 working days of receiving them. During peak mail order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.
All our coffees are roasted to order so we require at least one working day before we can despatch your order
Standard delivery is charged at £2 per order (mainland UK)
For all orders over £15 (before delivery) or over 2KG in weight, delivery is FREE
Convenient Delivery packaging
In an effort to reduce wasteful packaging and also make delivery more convenient for you. If your order is 2 x 200g bags of coffee or less your delivery will be sent in a box designed to fit through your letterbox. So you no longer need to wait in for your Union Coffee delivery.
N.B not all letterboxes are made equal. Our boxes are designed to meet the Royal Mail letterbox guidelines, sadly this doesn't cover all letterboxes. We've discovered that older houses can often have unusual dimensions and the box may not fit through.
For all Orders under 2kg (equivalent to 9 x 200g bags of coffee or less) your delivery will be sent 48 Hour Tracked Royal Mail
For all Orders over 2kg are sent recorded delivery via DPD (delivery on working days only)
We aim to freshly roast and despatch all orders within 48 working hours of receiving them. During peak order periods (for instance, Christmas or other promotional activities), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.
All CoffeeClub subscription orders are sent via Royal Mail Tracked 48 service. You will receive an email upon despatch, and a tracking number to help track your order. Royal Mail estimate a 2-3 working day delivery window. Please note our CoffeeClub subscription service is only available for delivery within mainland United Kingdom.
Where coffees are unavailable, or out of stock, Union Hand-Roasted Coffee will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
Unfortunately due to the increasing complexity and challenge of crossing borders around the world at the moment, we now only offer delivery to the United Kingdom.
If you would rather order by phone, please call the Roastery on +44 20 7474 8990 and we will happily take your order and quote for shipping if relevant.
Where goods are unavailable, or out of stock, Union Hand-Roasted will advise customers appropriately through the online shop or by email or phone where those have been provided with an order.
Re-orders of previous shipments can be done easily through the 'my account' section of the website. If one or more products is out of stock, the re-order link will not be visible. Please check individual products required, or select alternatives.
Our online shop no longer has a minimum transaction value.
RETURNS AND REFUNDS
If there has been a delivery issue or your parcel has exceeded its collection period, Royal Mail will return the parcel to us as sender. You can check on the delivery status of your order using the tracking number provided.
If your coffee is being returned, contact us here with your order details and we’ll be happy to arrange for the parcel to be redelivered to you, once it arrives. This policy also applies to our DPD customers.
To avoid missing your parcel, we recommend checking your delivery address is correct before placing the order and once it’s despatched, checking the delivery status via the tracking number.
When we receive a returned parcel, we will always endeavour to contact the customer and offer redelivery. If we do not hear back within 2 weeks of contact, the coffee will be donated.
As all of our coffee is freshly hand roasted to order, we cannot accept returns/exchanges unless specifically requested by our Customer Service team.
Union Hand-Roasted Coffee does not refund or exchange coffees, teas etc. if ordered incorrectly through our website.
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